There might be a software bug behind the subtitles not working issue. If none of the tips has worked in fixing the subtitles not working problem in the Prime Video app, try updating the software. Now, register your device from the scratch.Make sure to hit “Are you sure?” to confirm. Go to the Amazon Prime Video app -> your profile -> Settings -> Registered Devices -> find your device and hit Deregister.
A fresh stance might work in bringing the ill-fated subtitles back into action. Now, deregister your iPhone and register it again. Deregister Your Device and Register Again Now, force quit the app and then sign in using your Amazon account.ĩ.To do so, open the Amazon Prime Video app -> tap on your profile at the top right corner of the screen -> choose Settings -> My Account -> Sign Out.Scroll down to find Prime Video and then hit the Update button.Īt times, you can troubleshoot an ill-functioning app by just signing out and signing back in.Open the App Store on your iPhone and tap on your profile at the top right corner of the screen.
If it’s been a while since you updated the Prime Video app, there is a good chance that the outdated version of the app could be behind the problem. Head into the Amazon Prime Video app – > your profile -> Settings -> Clear video search history and confirm.Though this tip sounds unrelated to the issue that we are talking about, some users who had faced the same problem have claimed success by deleting the search history. If it doesn’t work, then you should also try out the hard reset. When you are dealing with a miscellaneous issue, never forget to take the help of the soft reset (restart) as it’s incredibly handy.
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